A Quality Improvement

Coming soon!  Currently in development

What is the Opportunity or Problem?

Your desired output at this stage is for clear scope of the problem you wish to solve and support for the improvement activity. 

So how can the Library Help?

Learning Before
At the beginning of a work activity, and accepting that individuals and teams bring a body of knowledge to a task, Learning Before is about considering what you know, what you don’t know and identifying strategies to plug knowledge gaps to get a piece of work off to the best possible start.

This might mean searching for written or explicit knowledge such as tools and guidance; or, it could mean identifying and discussing with experts their insights and experiences or their tacit knowledge. Techniques presented in the framework can help an organisation or team to get started quickly and efficiently on a project or piece of work by giving them access to the learning and experiences of others who’ve undertaken the same work or something similar in the past. So this means they can avoid the pitfalls that have befallen others and they can benefit from the successes of others too – helping to get it right first time.KM Learning before set https://kghlibrary.koha-ptfs.co.uk/1521250-2/

  • Search the catalogue for Books or ebooks on Quality Improvement, Project Management, communication skills or any relevent clinical topic 
  • Books/resources – https://kgh.koha-ptfs.co.uk/cgi-bin/koha/opac-main.pl
  • Search the literature (journals) for clinical or non-clinical topics     Literature search https://kghlibrary.koha-ptfs.co.uk/literature-searching/ 
  • Not done literature or evidence searching before?  bit rusty or it’s been a while?  we have a rolling programme of literature search training, or you can requeat a session specific to your needs, weither 121 or group sessions.
  • Training https://kghlibrary.koha-ptfs.co.uk/training-dates/
  • Don’t have the time or think you need some help?  you can ask US to do an EVIDENCE search for you. https://www.surveymonkey.com/r/37WZ5HB
  • Not sure whether the evidence you have is right for your patient population or your project? Not really sure how to read the papers effectively?  our rolling programme of bite size critical appraisal training will help you understand “how to read a paper”  and determine whether it is good evidence or not.  We can also offer 121 or group training tailored to your specific needs  Crit appraisal https://kghlibrary.koha-ptfs.co.uk/critical-appraisal/ https://kghlibrary.koha-ptfs.co.uk/training-dates/
  • Want to gather opinions, conduct a survey, or ask questions to a team, specific group or the entire workforce?   We can help you set up a Survey monkey survey to gather information/answers and analyse them easily and quickly.
  • Need some space to to work through your project or make a plan of action?  We’ve got study tables, individual bookable study rooms, and an IT suite with PC’s.  We also have print, copy, scan, and can laminate or bind too.

 

 

what is the current situation?

Your desired output at this stage is that the current situation is understood and shared in a format appropriate to the size of the project  (eg project charter or full project initiation document, PID).

 

Learning During
Learning During balances both Learning Before and Learning After activities: it is concerned with both new knowledge requirements as they emerge and packaging insight/experience to provide the foundation for the work that follows.

what are the benefits and impacts?

Your desired output at this stage is for your measures to be identified to determine whether the change that you make is an improvement.

 

Learning During
Learning During balances both Learning Before and Learning After activities: it is concerned with both new knowledge requirements as they emerge and packaging insight/experience to provide the foundation for the work that follows.

what does the future look like?

Your desired output at this stage is for clear and shared understanding of the future and an agreed action plan.

Implement – action planning and reporting

Your desired output at this stage is a fully implemented improvement plan.

 

 

Learning After
Learning After is concerned with taking a pause to reflect on a work activity, and to capture, build – and ultimately share a knowledge base of a work area with those that would have an interest in it. That knowledge might be shared with immediate peers in different departments or organisations, or with successors.

deployment and ‘business as usual’

Your desired output at this stage is that the improvement has become ‘business as usual’ with benefits realised, learning shared and a plan for sustainability in place.
Learning After
Learning After is concerned with taking a pause to reflect on a work activity, and to capture, build – and ultimately share a knowledge base of a work area with those that would have an interest in it. That knowledge might be shared with immediate peers in different departments or organisations, or with successors.