Our focus is on mobilising evidence and organisational knowledge to underpin productivity, quality, safety and efficiency gains across the NHS.The role of library and knowledge specialists is to help healthcare organisations and teams:
- Apply and use evidence in decision making
- Build know-how
- Continue to learn
The Knowledge Management “toolkit” includes tools and techniques you can adapt to suit your needs.
We want to share ideas, and show that small interventions can be powerful – so don’t assume yours isn’t “big” enough! If you’re doing something that is meeting one of the goals, this can help give others ideas of where to start.
These postcards act as a quick reference guide to using knowledge mobilisation techniques to help you and your team learn before, during and after everything they do so that good practice can be replicated and pitfalls are avoided. There is also an e-learning package from e-Learning for Healthcare.
Select the individual card you require below or view the full set.
Use the postcards alongside the NHS Knowledge Mobilisation Framework E-Learning.
At the beginning of a work activity, and accepting that individuals and teams bring a body of knowledge to a task, Learning Before is about considering what you know, what you don’t know and identifying strategies to plug knowledge gaps to get a piece of work off to the best possible start. This might mean searching for written or explicit knowledge such as tools and guidance; or, it could mean identifying and discussing with experts their insights and experiences or their tacit knowledge. Techniques presented in the framework can help an organisation or team to get started quickly and efficiently on a project or piece of work by giving them access to the learning and experiences of others who’ve undertaken the same work or something similar in the past. So this means they can avoid the pitfalls that have befallen others and they can benefit from the successes of others too – helping to get it right first time.
Learning During balances both Learning Before and Learning After activities: it is concerned with both new knowledge requirements as they emerge and packaging insight/experience to provide the foundation for the work that follows.
Learning After is concerned with taking a pause to reflect on a work activity, and to capture, build – and ultimately share a knowledge base of a work area with those that would have an interest in it. That knowledge might be shared with immediate peers in different departments or organisations, or with successors.